Solutions
Hitachi ID Password Manager (formerly P-Synch) can address usability, IT support cost and security problems associated with managing passwords:
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- Too Many Passwords:
Users have too many passwords. - Too Many Login Prompts:
Users have to sign into applications many times every day, creating frustration and delay. - Users Locked out of their PCs:
Users may be locked out of their PCs when they forget their password or mistype it too often. - High Support Call Volume:
The IT help desk fields a high volume of password-related support calls. - Bursty Support Workload:
Help desk call volume peaks after weekends and holidays. - Weak Passwords:
Users choose weak passwords: static, easily guessed or shared. - Off-Hours Service:
Difficult or costly to support users who have password problems outside normal business hours. - Too Many Admin Users:
Too many people have/need administrative access, in order to reset user passwords.