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Hitachi ID Password Manager: Password Synchronization and Reset


BUSINESS CHALLENGE
SOLUTION AND FEATURES

Users have too many passwords. A typical user in a large organization may have 10 to 20 passwords on internal systems. Users respond to this complexity by:

  • Avoiding password changes,
  • choosing simple passwords,
  • writing down their passwords or
  • forgetting passwords.

This creates real business problems:

  • Inconvenience for users,
  • security compromises and
  • high help desk call volumes.

Hitachi ID Password Manager (formerly P-Synch), a component of the Hitachi ID Management Suite, is an authentication management platform. Password Manager:

  • Strengthens the security of passwords and related IT support processes.
  • Reduces the volume and duration of IT support calls.
  • Improves user productivity.

Password Manager accomplishes this with:

  • Password synchronization.
  • Single sign-on to applications.
  • Self-service password reset.
  • Assisted password reset.
  • Simplified management of other authentication factors, such as hardware tokens and biometric samples.

Password Manager includes connectors to manage passwords on over 100 kinds of systems and applications.